Pluslife App

Mit der Pluslife App verbinden Sie Ihre Pluslife Geräte einfach, schnell und komfortabel. Die App unterstützt Sie bei der Nutzung Ihrer Pluslife Diagnostiklösungen und sorgt für eine übersichtliche Anwendung im Alltag. Ob für Pluslife PCR-Systeme, Mini Dock Geräte oder passende Testlösungen – die App bietet eine praktische digitale Ergänzung, um Geräte komfortabel einzurichten, zu steuern und Testergebnisse zuverlässig auszuwerten. So profitieren Anwender von mehr Kontrolle, einer einfachen Handhabung und einer modernen Lösung für präzise Diagnostik im professionellen und privaten Umfeld.

Here you will find the Pluslife Desktop App / Application for evaluating test results

Bluetooth connection problems

Problem: Devices cannot be connected via Bluetooth or lose the connection during the test. Suggested solutions:

  • Use original adapter: Make sure you are using the original adapter and the original cable.
  • Software and APP: Install the official Pluslife APP or software. Here are some helpful videos:
  • Bluetooth settings: Check if Bluetooth is enabled on your device and if the software allows access to Bluetooth devices.

USB connection problems

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Power supply issues / Device does not start

Problem: Devices do not heat up properly or turn off after a short time. Suggested solutions:

  • Use the original adapter: Use the original adapter and cable that came with the device.
  • Travel adapter: If you are in the USA, use a travel adapter that is compatible with the original adapter.
  • Laptop as power source: Try powering the device via your laptop to see if it turns on.
  • Record video: Record a video showing how you connect the device and what error messages are displayed. This can help with troubleshooting.

Invalid test results

Problem: Devices often deliver invalid test results. Suggested solutions:

  • Fully dissolve reagents: Ensure that the reagents in the test card are fully dissolved before inserting the card into the device.
  • Start the card immediately: Insert the card into the device and start the test immediately.
  • Sample quality: Avoid collecting mucus during sampling as this can lead to invalid results.
  • Check results: Compare the results with successful tests and check if accessories or batches of the kit have been changed.
The Pluslife Mini Dock PoC-NAT testing device is a compact, dark gray and white electronic device with the "pluslife" logo. With its blue button and three control lights labeled "Power," "Positive," and "Negative," it provides laboratory-accurate test results for precise point-of-care testing.

Pluslife Youtube Channel + Videos

Official Pluslife Youtube Channel https://www.youtube.com/@PluslifeBiotechCoLtd/videos

Operation Guidance of PM003 connect with PC software https://www.youtube.com/watch?v=3ig7RAt0oak

Introduction for Pet Diagnosis System PM003 https://www.youtube.com/watch?v=qujxRjKT1EQ

PM003-PC Software Installation https://www.youtube.com/watch?v=nVBeQZbM-pw

iOS Pluslife Pet Installation https://www.youtube.com/watch?v=QlmgYmIB7zE

iOS Pluslife minidock  installation https://www.youtube.com/watch?v=wfUJaE_TL3Q

Software installation-PluslifePad  https://www.youtube.com/watch?v=t49UkjHEj6U